IT Management

Managed IT Services & Plans

Proactive, always-on IT management backed by a dedicated SOC team. We handle the complexity so your business stays productive and secure.

One platform. Complete visibility.

Our managed services platform gives you a single pane of glass across every device, site, and cloud resource in your environment. From automated patching to real-time threat response, we keep your infrastructure healthy and your team informed.

Powered by our next-generation AI Managed SOC, our SOC team reduces mean time to resolution (MTTR) and eliminates alert fatigue — so every signal that reaches you is actionable.

NetMD managed IT dashboard showing monitoring features
Next-Generation AI Managed SOC

Q AI Security Agents — 24/7 Automated SecOps

Our proprietary Q platform deploys specialized AI security agents that enhance your existing investments — SentinelOne, Microsoft Defender, Security Copilot, and Cloudflare AI Security — with continuous, automated intelligence.

We protect your network and cloud services including Microsoft 365, Google Workspace, Google Cloud, Azure, and AWS — with agents customized and skilled to automate every layer of SecOps.

What Q agents do

Real-time threat inspection & detection
Automated incident response & remediation
Vulnerability management & risk reduction
Security investigation & forensics
Cloudflare AI Security posture management
Cloud security (O365, Azure, AWS, GCP)
Alert triage & noise reduction
Threat intelligence correlation
4+
Platforms enhanced
5+
Cloud environments
24/7
SOC coverage

What's Included

Every managed services engagement includes the full platform — no feature tiers, no hidden add-ons.

Real-Time Monitoring

Continuous visibility across Windows, Mac, SNMP, and cloud resources. Alerts fire the moment anomalies are detected.

Q AI Security Agents

Proprietary AI agents that enhance SentinelOne, Microsoft Defender, and Security Copilot — automating SecOps, real-time inspection, and risk reduction around the clock.

Threat Detection & Response

Automated incident response, investigation, and remediation. Our AI agents triage alerts, correlate threat intelligence, and contain threats before they spread.

Cloud & Network Protection

Comprehensive coverage for Microsoft 365, Google Workspace, Google Cloud, Azure, and AWS — plus your on-premises network infrastructure.

Managed Patching

Automated patch management for Windows devices and common applications — keeping your environment current and reducing the attack surface.

Vulnerability Management

Continuous scanning, prioritization, and remediation guidance. Know your exposure at all times and reduce risk before attackers can exploit it.

Automation & Scripting

Run scripts, scans, and patch cycles on schedule or on demand. Reduce manual overhead and eliminate human error from routine SecOps tasks.

Reporting & Inventory

Full visibility into system health, security metrics, and software inventory — delivered as clear, actionable reports for your team and leadership.

Service Plans

Flexible engagement models designed to scale with your organization. All plans include our core monitoring platform.

Essential

Contact for pricing

  • Real-time device monitoring
  • Managed patching
  • AI-assisted threat detection
  • Email alerting
  • Monthly reporting
  • Business hours NOC support
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Most Popular

Professional

Contact for pricing

  • Everything in Essential
  • 24/7 NOC monitoring
  • Q AI Managed SOC
  • SentinelOne & Defender enhancement
  • Cloud security (O365, Azure, AWS)
  • Dedicated account manager
  • Quarterly business reviews
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Enterprise

Contact for pricing

  • Everything in Professional
  • Security Copilot integration
  • Google Workspace & GCP coverage
  • Custom SLA agreements
  • Disaster recovery planning
  • Compliance reporting
  • Executive-level security briefings
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Not sure which plan fits your organization?

Schedule a free consultation and we'll assess your environment and recommend the right level of coverage.

Free Consultation